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Counselling at Work Journal  

Counselling at Work online reader survey

We would love to hear your views on Counselling at Work. To complete the latest reader survey, please click on the link above.


About Counselling at Work

Counselling at Work (CaW) is the quarterly journal of the BACP Workplace division.

The journal is free to BACP Workplace members and provides a voice for members of BACP Workplace; it canvasses views and opinions on issues involving counselling in the workplace; it also encompasses the wider emotional and psychological aspects of health at work.

Articles cover best practice, not just in counselling provision but also in what contributes to enhancing the quality of life in organisations.

Access to Articles

Members of BACP Workplace can gain access to all archive journal articles from within the members' section. Non-members can access a limited number of articles from this page. Individual articles not available on the website can be purchased for £2.75. Please call 01455 883300 for further information.

Join or subscribe

To join the BACP Workplace division or subscribe to Counselling at Work, please email julie.camfield@bacp.co.uk   

To advertise

Readers of this journal are those involved in or contributing to the emotional and psychological health of people in organisations, including workplace counsellors, trainers, team leaders and welfare staff, occupational psychologists, HR managers and those with an interest in employee counselling services and skills.

The journal is proving essential for advertising events, professional development, training in counselling skills, coaching, mentoring and management skills.

To find out more about advertising in Counselling at Work, please  click here

To contact the editor of Counselling at Work 

You can read the Counselling at Work submission guidelines at http://www.bacpworkplace.org.uk/journalguidelines.php

To submit a completed article, a draft or an outline, please email the editor of Counselling at Work, Nicola Banning, at: counsellingatwork.editorial@bacp.co.uk (including your name, address, daytime telephone number and email address, if available).

Please note that there is no guarantee that an article will be published, articles may be subject to editing, and the editor's decision is final.

Summer 2014 issue 13305_caw summer 14 front cover.jpg

pdf file Uncomfortable truths: Keon West reveals how privilege and prejudice perpetuate inequality in the workplace

Hitting home: Employers must wake up to the hidden cost of domestic violence. Melissa Morbeck and Matthew Lewry make the case

pdf file The value of evidence: Internal counselling services need to collect the data into therapeutic outcomes and communicate the value to the employer. Tina Abbott explains

All work and no play: Having a laugh at work is good for us and our employers. Sandi Mann highlights both the benefits and the danger spots

The new counsellor: Hilary Green continues her reflections on the challenges of a new career

On reflection: A perspective from Nick Wood

Are you on the Register? Hadyn Williams explains the different routes to join the BACP Register

Regulars: The bigger picture: Lead Advisor Rick Hughes on the latest workplace news; Workplace matters: Dr Sandi Mann on how being nice could be bad for your health; Cyberwork: Dr Kate Anthony explains the reality of virtual conferencing; Inside the organisation: Liz Aston talks to Counselling at Work

Spring 2014 issue 12887_caw spring 14 cover.jpg

pdf file Trauma support: let's prepare not scare: How do you support a workforce in the event of trauma? Kate Nowlan outlines how EAPs can prepare organisations for the worst

pdf file PTSD = Soldier?   Margaret Chapman challenges some popular misconceptions about PTSD in the armed forces

Help or hindrance? Stephen Regel shares his perspectives on the NICE Guidelines for early interventions following trauma and treatment for PTSD

The new counsellor: embarking on a new career in the workplace sector, Hilary Green reflects on the challenges and learning

Regulars: First words from the editor; Notes from the Chair; The bigger picture: Lead Advisor Rick Hughes on the latest workplace news; Workplace matters: Dr Sandi Mann on how to survive a trauma at work; Cyberwork: Dr Kate Anthony on the reality of virtual trauma; Inside the organisation: Annette Greenwood talks to
ounselling at Work

Winter 2013 issue 12627_caw winter 2013 cover.jpg

Supervision in a changing world: Vicki Palmer reflects on the research and debate from a recent conference and interprets what this means for the workplace

pdf file The story behind the research: Elizabeth Dartnall explains the original spark for her research and some key findings

pdf file Facing the challenges of supervision Sally Despenser offers her experience of the challenges and dilemmas of supervision in the workplace

The way I work: Nick Wood of Gloucestershire County Council opens his door on how the service works to support an organisation facing rapid change

Regulars: First words from the editor, Notes from the Chair. The bigger picture: Lead Advisor Rick Hughes on the latest workplace news; Workplace matters: Dr Sandi Mann explores boredom at work; Cyberwork: Dr Kate Anthony on working with social media; Practical resilience: Dr Chris Johnstone asks: does resilience training work? Inside the organisation: Clare Price talks to Counselling at Work 

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Autumn 2013 issue12274_caw autumn cover.jpg

Where are we now?: Margaret Chapman explores where we are with mindfulness in organisations and how we might create a more mindful workplace

Practical resilience: How can we respond to overload at work? Dr Chris Johnstone offers us valuable insight into how we cope with a phenomenon of the modern age

pdf file Are happy employees healthier employees? Kate Nowlan reports from the Employee Assistance European Forum conference on the role of EAPs in enhancing happiness in
the workplace

The way I work: Sheila Neville opens our eyes to her world of virtual team-working with EAPs, and provides hints for best practice for affiliate counsellors

Where coaching meets counselling: Exploring the intersection between coaching and counselling, Sue Houghton introduces a new concept - ‘couching'

pdf file Cyberculture in the workplace:a beginner's guide: Why do we behave the way we do online? Dr Kate Anthony explores the disinhibition effect

Inside the organisation: Anne Scoging of the London Fire Brigade talks about working with a stoic profession exposed to frequent trauma 

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Summer 2013 issue 11974_caw cover summer 13.jpg

pdf file Becoming a resilient practitioner: Is the recession impacting on your health? Sally Despenser explores the risks for counsellors and outlines the case for good self-care

Practical resilience: Dr Chris Johnstone identifies ways to develop more resilient relationships

Stepping up: Steffi Bednarek unravels the complex dynamics and power relations involved when you become manager to your former peers

pdf file Leading teams in troubled times: How do you show leadership and maintain team health in tough times? Mandy Flint and Elisabet Vinberg Hearn share their expertise

Inside the organisation: Andrew Kinder, recently appointed Chair of the UK Employee Assistance Professionals Association, talks about the challenges facing our profession

Cyberculture in the workplace: a beginner's guide:  Would you embrace non-traditional ways of working? Dr Kate Anthony explores the use of technology in therapy in her new column

In-house vs outsourced provision: Amanda Smith debates the issues and weighs up the pros and cons

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Spring 2013 issue 11656_caw cover spring 2013.jpg

The heart of business: Do you know what EAPs expect from you? Sue Middleton from Right Management Workplace Wellness outlines a best practice guide for counsellor

pdf file The power of empathy:   Psychotherapist and coach, Anne Brockbank considers the role of workplace counsellors in developing empathy in managers

pdf file Fit for work? An innovative NHS vocational rehabilitation service is supporting employees with health problems to get back to work. Eilidh Bateman reports onthe outcomes

Whatever happened to work-related stress? How are major organisations responding to stress at work? HR consultant Vicki Badham explores some current practices and trends

Practical resilience: A new column with Chris Johnstone, specialist in the psychology of resilience; for clients, counsellors and organisations

Meet the networks: An introduction to the network coordinators around the country

Inside the organisation: Ever thought about setting up as an EAP? Sharon McCormick did and tells us how she provides occupational support to organisations across the Midlands

The counsellor's toolbox: Counsellors share their best tips and resources 

 Winter 2012 issue

10930_caw cover.jpg pdf file The challenge of stress in turbulent times: How might individuals and organisations
face the on-going repercussions of the economic crisis? Ashley Weinberg and Cary Cooper explore the research

pdf file Sharing the pain: In the current climate, our clients' adversity may touch our own. Mandy Rutter considers the therapeutic complexities of self-disclosure

Enabling the extraordinary: What can business leaders learn about developing resilience from the military experience of war? Peter Docker shares an approach to leadership

To be a leader: Cindi Bedor considers what this means and how to inspire resilience at work

Being resilient: Former aid worker, Jane Drapkin, explores the personal cost of resilience in the workplace

Where do you draw the line? Lisa Drake reflects on Jane Drapkin's conference workshop and considers her own experience of being resilient at work

Developing a resilient counselling service: Nick Wood gets some tips from a conference workshop

Your service needs you! Counselling service managers need data to defend their service. Are you measuring the outcomes of yours? Barry McInnes reports on a unique opportunity

Inside the organisation: Nicola Banning talks to chartered psychologist, Noreen Tehrani, about her work inside organisations

Autumn 2012 issue

10610_caw autumn 2012 cover.jpg pdf file Into the future: How will we work in the future? And what are the implications for employee wellbeing and the workplace counsellor? Nicola Banning reports

Trauma counselling in China: Trauma counselling is still a new concept in China and as it develops it needs to take into account the unique history and culture of the Chinese people, say Xiaoping Zhu, Zhen Wang and Tony Buon

It's ‘complex': Approaching workplace bullying from a systems thinking perspective could help develop a more holistic understanding, suggests Damian Stoupe

SAD at work?: Nicola Banning considers ways that clients, counsellors and organisations can manage the impact of Seasonal Affective Disorder

What employers want: What factors motivate employers to engage and retain a counselling service? Trainee counsellor and former HR practitioner Ruth Goldwater applies a dual perspective

Inside the organisation: Nicola Banning talks to Helen Orr, Staff Support Advisor at Tayside Police

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Summer 2012 issue

  • 9538_caw summer 12 cover.jpg pdf file Trauma resilience: Trauma resilience: Martin Weaver and Felicity Biggart outline a proactive programme designed to help those with an increased risk of exposure to traumatic events
  • pdf file Domestic abuse – how can we help?: Domestic abuse – how can we help? Diana Wellens provides an insight into some of the issues facing employees who are experiencing domestic abuse at home and looks at some ways employers can help
  • Trauma Risk Management (TRiM) at Kent Police: Elly Prior explains how a military model has been adapted for the police
  • Inside the Organisation: Nicola Banning talks to Cindi Bedor, Head of Staff Counselling at the Royal University Hospital
  • Measuring up? How is the workplace counselling sector responding to the challenge of measuring its outcomes and evidencing its impact? Barry McInnes provides an early insight into a BACP Workplace-commissioned study that aims to find out

Spring 2012 issue

  • 9533_caw spring 12 cover.jpg pdf file Eye movement desensitisation and reprocessing (EMDR) in practice at Transport for London Fiona Dunkley and Melvin Claridge explain how the trauma intervention model works
  • pdf file Innovate or stagnate  Innovate or stagnate: Richard Hopkins discusses the evolving approach to employee wellness and the role of employee assistance (EA ) professionals
  • Spirituality and organisations: Revd Dr Peter Johnson maps out the landscape
  • Toxicity, hubris and personality dysfunctions: All executives have the potential to become dysfunctional – Michael Walton develops a hypothesis to help workplace counsellors better identify potential personality disorders
  • Therapists within the Metropolitan Police: Carol Sharp and Fiona Blair reflect on the roles and consider the impact of change
  • The interview: Gladeana McMahon

Winter 2011/2012 Issue

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Autumn 2011 Issue

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Summer 2011 Issue

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Spring 2011 Issue

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Winter 2010/2011 Issue

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Autumn 2010 Issue

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Summer 2010 Issue

  • pdf file The sensational body
    Tony Buckley illustrates a somatic approach making important distinctions between traumatic and developmental injury
  • pdf file Fit for business
    Emma Cruse considers the difference between ‘workplace counselling’ and ‘counselling in the workplace’ based on her view of the 2010 BACP workplace conference
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Spring 2010 Issue

Winter 2009/10 Issue

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Autumn 2009 Issue

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Summer 2009 Issue

4543_caw-summer-09-covers2.jpg pdf file Why BACP Workplace?
Kevin Friery explains the thinking behind ACW's name change to BACP Workplace

pdf file Putting the management into stress management
Emma Donaldson-Feilder and Rachel Lewis discuss the findings of research that explores the role of the line manager in staff wellbeing

pdf file Initiatives to manage bullying
Jean Crispin offers a shortened version of her talk at the 2009 Health and Wellbeing Conference

pdf file Mental health in the workplace
Carolyn Roberts reflects on the work of Scottish charity SAMH to help better educate organisations

pdf file Reading the runes?
Peter Jenkins offers an update on recent cases concerning workplace
stress

pdf file Not just losing your job
Mandy Rutter explores the alarming link between job loss and suicide

pdf file NHS commissioning
Introducing a new BACP publication

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Spring 2009 issue

Array pdf file Friend or foe? The influence of the invisible client
The challenge for the organisational supervisor, says John Towler, is to honour the needs of both the supervisee and the organisation

pdf file The role of resistance in organisational change programmes
Vicky Sinclair presents a critical examination of theory and empirical evidence

pdf file Semantics or substance? Preliminary evidence in the debate between life coaching and counselling
Kerryn Griffiths and Marilyn A Campbell

pdf file Psychological trauma
Keith Guy and Nicola Guy introduce the Rewind trauma intervention model

pdf file Mindfulness in practice
Mindfulness-based approaches can introduce people to fundamentally new ways of responding to life experiences and cultivating a deeper sense of health and wellbeing in their lives, and this makes them a useful resource in tackling workplace stress and problems, writes Wendy Harvey

pdf file Workplace bullying
Damian Stoupe discusses the latest developments

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Winter 2008/2009 issue

ACW Journal - Winter 2008 cover

Working with redundancy.
Graham Whitehead discusses the implications for practice and research

Good counselling can't hide bad management.
Andy Jarosz identifies three organisational attitudes to employee wellbeing

Research into the effectiveness of workplace counselling: new developments.
Professor John McLeod provides an update

Emotional Freedom Technique.
Janice Scott explains energy psychology integration in the workplace.

The organisation and the counselling service provider.
Rachel Weiss examines the components of a successful working relationship

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Autumn 2008 issue

ACW Journal - Autumn 2008 cover

Diversity in the workplace
Michael Lilley contemplates the unspoken truth

Policing the memory of a firearms officer
Treating police officers in the same manner as other significant witnesses ignores science and the differences in status and task performance, say David Blocksidge and Dr Bill Lewinski

In case of emergency
Hashi Syedain looks at the latest strategies for staffing in a crisis

CIPD conference: workplace wellbeing
Rick Hughes discusses the results from a questionnaire completed at the BACP/ACW exhibition stand

Improving access, improving options
Megan Brown reflects on how Rochdale Mind supports people

Workplace behaviours research
Details of the new Centre for Research on Workplace Behaviours, which will research the causes and effects of workplace bullying

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Summer 2008 issue

ACW Journal - Summer 2008 cover

On the phone
Mark Winwood discusses his qualitative exploration of psychological assessment delivered over the telephone in the context of an employee assistance programme.

CORE Net and ARM-5 – are they worth using?
Based on a presentation at the 2008 BACP research conference, Gisela Unsworth summarises her ongoing PhD research into therapists’ and
clients’ perceptions of using CORE Net and ARM-5 in the NHS

A short autoethnographic narrative: living and working with trauma
David Jackson takes us on a personal journey

Tomorrow’s workplace counsellors
Norman Claringbull investigates the possibility of creating a new, knowledge-based, formally regulated specialism

Practitioner performance at its best: the integration of CORE data into case management
Stephen Hubbard explains the value within an employee wellbeing programme

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Spring 2008 issue

ACW Journal - Spring 2008 cover

From counselling room to training room: stress workshop for managers:
PART 1/ PART 2
Karl Gregory and Nicola Banning outline the content of a valuable course for managers and then go on to explain their role as trainers

The bogus stress concept:
Angela Patmore considers the implication for counselling when definitions are inaccurate

Coming out:
David Shields introduces the workplace programmes at Stonewall

Do you intend to have children?:
Mike Burnitt and Isabel McKenzie expose the changing attitudes surrounding equality and diversity

Debt and the workplace:
Diane Watson reviews how debt affects people and considers ways to support them

Managing anger:
Ways to create a healthier work environment

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Winter 2007/08 issue

ACW Journal - Winter 2007 cover

Bullying:
Damian Stoupe‘s workshop from the 2007 conference

Bullying & Harassment:
An exploration of the HR/counselling interface and how to make it work more effectively

Coping with the Law:
Neil Goodrum clarified key points in the relevant legislation at the 2007 ACW conference

Access denied:
Peter Jenkins investigates issues of personal data and privacy in the ‘surveillance society’

Care for the Counsellor:
Shirley Cullup reflects on how practitioners can look after themselves

A year in the life:
In 2006, Nicola Banning gave us quarterly updates about her year as a newly trained workplace counsellor. Here, she shares her 2007 update

Vocational Rehabilitation Association:
Mapping out a path for workplace rehabilitation by Tim Dawson

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Autumn 2007 issue

ACW Journal - Autumn 2007 cover

The BACP review of research into workplace counselling:
Implications for research policy and practice. John McLeod has an update

Workplace interventions for people with common mental health problems:
Bob Grove and Linda Seymour discuss the Sainsbury Centre research

The Dodo – still alive and well:
Barry McInnes reflects on the evidence and its implications for workplace therapy providers

The bottom line of executive coaching:
Gladeana McMahon reflects on the measurement of coaching effectiveness

Handling missing data in workplace counselling research:
Rachael Williams investigates

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Summer 2007 issue

ACW Journal - Summer 2007 cover

Death, bereavement and the workplace:
David Charles-Edwards reflects on the opportunities available to organisations

The ‘bully’ within:
Caitlin Buon and Tony Buon call for a stop to the profiling of ‘the bully’

Reflecting on the ties that bind:
Changes and competencies in workplace counselling supervision. Elspeth Schwenk considers the tools needed by supervisors in a rapidly changing field

Health reform in England:
Louise Robinson explores the implications for workplace counselling

Rising from the ashes of burnout:
Gordon Symons describes his work in helping a successful, professional man recover from burnout and depression; Paul Robins, the client, shares the experience from his perspective

Where’s that flip chart?:
Joanne Garner introduces a core concept of transactional analysis

Qualitative approaches in workplace counselling research:
Chris Athanasiades and Allan Winthrop propose a systematic research methodog

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Spring 2007 issue

ACW Journal - Spring 2007 cover

Cognitive behavioural approaches: Gladeana McMahon presents a guide through the principles

Psychological aspects of the role of cabin crew: Chris Partridge and Tracy Goodman explore the impact at British Airways

The psychodynamic workplace: Elspeth Crawford explores workplace counselling from a psychodynamic perspective

Duty of care: Peter Jenkins keeps an eye on the changing landscape

Thinking holistically: Sue Lieberman presents Gestalt and other ways of working with organisations

Flashbacks: Paul Burns reflects on the nature and variety of flash backs and ways of responding to them when they happen within a session

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Winter 2007 issue

ACW Journal - Winter 2007 cover

Treading lightly: Evan George discusses the solution-focused approach in practice

Reality therapy: John Brickell introduces the practical concepts behind the theory

From sympathy to empathy: Mandy Rutter reflects on the post-NICE options for critical incident management and the power of peer support

Workplace counselling: building an evidence base from practice: Barry McInnes explores the role of the new CORE National Research Database for Workplace Counselling

Counselling isn't for the "completely bonkers"!: Mandy Larcombe shares her recent research

A year in the life of a newly trained counsellor: Nicola Banning completes her first year

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Autumn 2006 issue

ACW Journal - Autumn 2006 cover

Trauma and stress: John Hall explores the issues involved in working with those at high risk of exposure to psychological trauma from conflict and disaster
One for the road?: Andrew Kinder and Dr Steve Deacon discuss the impact of alcohol and drugs misuse within the workplace
Innovation at the MoD: The Ministry of Defence is trialling a scheme that uses a mix of in-house and external services to support employees. Phil Histon describes the scheme and its advantages
Tackling workplace stress: Gisela Unsworth describes how Kingston Hospital won the 2006 Human Resources Excellence Award for best management practice in tackling workplace stress
A long tradition of caring: Susan Guy highlights the focus on employee welfare at Boots The Chemists
New workplace counselling models: Norman Claringbull maps out the current and future landscape
A year in the life of a newly trained counselor: Nicola Banning continues to chart her journey
Workplace counselling: who is the consumer?: Kevin Friery identifies reasons for contracting and accessing counselling

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Summer 2006 issue

ACW Journal - Summer 2006 cover

Reporting distress – duty of care within the media: Mark Brayne highlights the measures taken to support correspondences reporting from disaster and war zones
Interview – Dr Neil Greenberg: Rick Hughes interviews Dr Neil Greenberg of the King's Centre for Military Health Research about Trauma Risk Management
Battling combat stress: Robert Marsh explains how the charity Combat Stress works to treat and support those ex-Servicemen and women who sustain psychological injury as a result of, or exacerbated by, their Service life
Isn't it NICE to be ignored when you're stressed?: John Durkin exposes the dangers of a rigid adherence to National Institute for Clinical Excellence (NICE) trauma guidelines and merits the use of peer-support interventions
Workplace counselling and the 'duty of care'. What next?: Do employers view work place counselling as a shield against litigation or a weapon fighting for duty of care? Peter Jenkins investigates
Ensuring workplace mediation is successful: Linda Hoskinson reviews how our 'duty of care' affects the 'reasonable steps' employers and mediators are taking when making mediation more accessible in the workplace
Relationship serenity: Coach Michael Neill demonstrates that a 'duty of care' combines both a duty to others... and to oneself
A year in the life...: Newly trained counselor Nicola Banning chronicles her journey – part 2

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Spring 2006 issue

ACW Journal - Spring 2006 coverCPD: a matrix guide: Elspeth Schwenk considers a CPD platform for workplace counsellors

CPD: the role of reflexivity: Susy Churchill discusses the values of being a reflective practitioner

Suicide: the effect on the counselling psychologist: Anopama Kapoor examines ways to ounteract these effects and the implications for training and practice

Suicide and sudden death: Details of the forthcoming ACW training event

The Macwhinnie years: Rick Hughes interviews Lynn Macwhinnie, past ACW chair

Bullying at work: Damian Stroupe reflects on the emotional fallout

A year in the life...: Newly trained counselor Nicola Banning chronicles her journey

Consumer debt: the cost to the workplace: Ian Gordon identifies financial phobia as a debt denial condition

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Winter 2006 issue

ACW Journal - Winter 2006 coverCounselling supervision in organisations: Sue Copeland demonstrates how supervision can add value to an organisation

Supervision in cyberspace: Anne Stokes discusses the opportunities for online supervision

Supervising workplace counsellors: How far does responsibility stretch within organisations, asks Peter Jenkins

Suicide and sudden death: Andrew Kinder examines how counsellors are prepared for suicide and sudden death in organisations

The workplace counsellor's toolbox: Elspeth Schwenk looks at how our multitasking skills impact on our identity and training

EAP referrals: Gordon Machin presents a day in the life of an EAP affiliate counsellor

Setting up in private practice: Dorrit Prichard offers advice for counsellors thinking about going it alone

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Autumn 2005 issue

ACW Journal - Autumn 2005 coverMental health at work: Tara St John discusses the factors that affect mental health in the workplace and looks at what employers can do to help
Stress and mental health in the work-place – the interview: Rick Hughes talks to Henrietta Marriage, Head of Mind's Legal Unit, about the implications of the recent report, Stress and mental health in the workplace
Vocational rehabilitation: Leonie Nowland responds to the need to manage absence and proposes a new role for workplace counsellors
Attendance, absence and alignment: Kevin Friery discusses the psychological contract as a key factor in the employment relationship
Disabled clients: As stress and work-life balance issues are targeted, Marie Larkin reflects on the need to cater for disabled clients
Resource appointments: Angie Gaspar, Kim Pearl and Max West explain how a new way of working reduced the client waiting list
London bombings: Nicola Gale and George Leach describe the support given to staff from two London NHS teaching trusts
The London Underground response: Alison Dunn describes the biggest challenge ever faced by Transport for London's occupational health department
Bereavement support: Ann Dent explains how models of grieving can help counsellors support the bereaved

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Summer 2005 issue

ACW Journal - Summer 2005 coverThe development of EAPs in the UK Colin Grange charts the evolution of EAPs
Critical incident services post-NICE Dr Michael Reddy discusses the trend to de-pathologise post-incident responses
When self-referrals can be too little, too late Linda Hoskinson assesses the range of referral sources
From little acorns mighty oaks grow EAP developments in new markets Richard Hopkins
EAP beginner’s guide Allan Turner discusses responsibilities, competencies and opportunities
Employee counselling Tony Buon considers whether managers should become involved
The trauma business Geoff Holmes reflects on humanity in trauma support
The psychology of trauma management in organisations Vicky Langston reflects on the relevance of the ACW conference to her work in military health research
Legal update: the case of the boiled frogs Peter Jenkins takes an amphibious and lighthearted look at duty of care
From CEPEC to ACW Shirley Cullup researches the evolution of ACW

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Spring 2005 issue

ACW Journal - Spring 2005 coverA bridge over troubled water: bringing together coaching and counselling Tatiana Bachirova and Elaine Cox
Behavioural contracting and confidentiality in organisational coaching Gladeana McMahon explains that organisations may request some feedback on workplace coaching assignments, but that in order to safeguard confidentiality, effective initial contracting issues can help maintain such boundaries
The evolution and success of workplace coaching Patrick Williams
C is for coaching: an overview By teasing out the real value of coaching in organisations, Lindsey Waddell explores how leaders can improve their performance and increase their skills
A framework for coaching standards: clearing the way through the jungle Gil Schwenk outlines the recent work of the European Mentoring and Coaching Council to develop standards among the coaching community
Workplace counselling: a poor relation? Andrew Kinder argues that there is a difference between working in private practice and working for an employee assistance programme – and that training courses fail to prepare trainees for what he asserts is the main growth sector in counselling
Employee beliefs and attitudes about workplace counselling: a research issue of practical importance Employees access counselling services with a set of expectations. Research is crucial, says John McLeod, to help us determine how, why, where and when employees might access such services

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Winter 2004 issue

ACW Journal - Winter 2004 coverA model of work stress to underpin the Health and Safety Executive advice for tackling work-related stress and stress risk assessments Stephen Palmer, Cary Cooper and Kate Thomas
Stress - does it mean anything? Kevin Friery asks if stress is a useful construct for workplace counsellors
Work-related stress - a new framework Nicholas Booker introduces the HSE's new Management Standards
Debriefing in the fire service Laura Lawrence and George Barber describe the integrated approach of the critical incident debriefing team at the Tyne and Wear fire and rescue service
Stress audits: what are they and why bother? Andrew Kinder outlines an organisation's duty of care to employees and reflects on the recent HSE Management Standards as a means to an effective stress audit
Workplace counselling Max Henderson, Matthew Hotopf and Simon Wessely
Stress counselling - help or hindrance? Angela Patmore of the Daily Mail has often criticised 'the stress industry'. Alison Dunn challenges her views by illustrating the benefits of an integrated stress response by the London Underground and Transport for London
Research matters: case study research - exploring innovative approaches to practice All counselling service providers appreciate the need to monitor their effectiveness. John McLeod continues his research column by reflecting on the value of case study research as an innovative approach to practice evaluation

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Autumn 2004 issue

ACW Journal - Autumn 2004 coverTrauma management vs stress debriefing Dr Jo Rick and Dr Rob Briner discuss the options
Tackling the macho culture Mark Brayne, director of the Dart Centre for Journalism and Trauma's operations in Europe, reveals how foreign correspondents can prepare for and cope with reporting in hostile environments
Consultation, debriefing, review or supervision? Eileen Pickard and John Towler consider the implications of the language and culture of a profession for the workplace
Eclectisism and integration within workplace counselling John Lees debates the therapeutic position of counselling in the workplace
Managing staff after a workplace incident Mandy Rutter shares her thoughts on the role of managers after a traumatic incident and offers some general guidelines
Research matters Professor John McLeod introduces a new regular research column
Ethical guidelines for researching counselling and psychotherapy This extract from the recently published guidelines by Tim Bond gives a flavour of the importance of this crucial area for practitioners
Managing data protection and client information systems Peter Jenkins reviews the latest legal position for counsellors on data protection
Queries and dilemmas
What should you say in a report to a client's employer?
Agenda for change Barry McInnes and George Leach clarify the impact on staff counsellors

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Summer 2004 issue

ACW Journal - Summer 2004 coverACW Conference - keynote speech: Alan Jamieson, Deputy CEO of BACP and irrepressible 'blue sky thinker', offers his view of careers, communication and the future of counselling
A personal view: John Herring attends his first ACW conference
Conference, workshops and networking: Accreditation, coaching, running your own business, trauma and debriefing
Predicting the future: Tony Buon prophesies the future of workplace counselling and EAPs
(0.8 MB) Do counsellors make good mediators?: Nora Doherty argues that additional training is necessary
What's the use of CORE?: Geoff Holmes makes up his mind at a conference for workplace counsellors
In conversation: Andrew Kinder and Peter Jenkins discuss the legal position on workplace stress
EAP provision within occupational health: Christine White describes the approach to workplace counselling taken by her EAP
Queries and dilemmas: Exploring the dual nature of EAP contracts
Where are we going?: Caroline Toll explains why she felt excluded from the ACW conference
Obituary - Margaret Jarvie: Maggie Harris pays tribute to the 'Mother of Counselling'

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Spring 2004 issue

ACW Journal - Spring 2004 coverOne head, many hats: Anne Millar describes the challenges of she faces as a senior welfare officer and counsellor at Lothian and Borders Police Headquarters
Specialist practitioners: Should workplace counselling become a specialist profession in its own right? Norman Claringbull considers the issues that could arise
In the firing line: What are the limits of employer duty of care? Peter Jenkins investigates how the Ministry of Defence deals with massive claims for compensation
Gulf War Syndrome: The collapse of the legal battle against the Ministry of Defence
Adapting to client needs: Peter Walters illustrates his approach in an NHS setting
From welfare to workplace counselling: Andrew Kinder and Richard Park examine the changing role of counselling and welfare services at the Royal Mail Group
The trauma trade: Patrick Carlyon shares an Australian view of counselling disaster survivors
A marriage of convenience: Kathy Donnelly describes her work with an EAP at Shell

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Winter 2003 issue

ACW Journal - Winter 2003 coverInequality is not an option: Pauline Alexander describes how the Disability Discrimination Act might impact on the provision of counselling services
Legal perspectives: Peter Jenkins talks about the increase in litigation concerning stress and the impact on workplace counsellors
(3.6 MB) Developing work contracts: Do counsellors need to create formal contracts with clients and employers? Elspeth Schwenk says it's well worth the effort
Queries and dilemmas: Is a counsellor's duty to a former client or to their employers? John Towler and George Leach offer their views
Stress in court: The Court of Appeal ruling on stress provides an definitive interpretation of the responsibilities of employer and employee. Andrew Kinder considers the implications
The Data Protection Act: Mike Penhaligon describers the process of notifying
Gestalt: A powerful organisational tool for change? Rachel Weiss finds it invaluable in the development of her counselling practice
A beacon of excellence: Gisela Unsworth reports. Kingston Hospital's HSE award for its stress prevention policy and highlights areas applicable to other organisations